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Frequently Asked QuestionsGeneral
TechnicalNote: Some charges may apply for Tech Support. Please see our Policies for details on tech support.
1. How important are your child's first years? Most learning patterns, especially language,
are developed in the first three years of life. 2. Does this mean a child can't learn after age three? No, but how that child will learn is already
determined. Now is the best time to give your child the boost
he/she needs to do well in life. 3. What can my child possibly learn? He/she can't even talk! When children are introduced to language,
a learning pattern for language begins to develop. The more
the language pattern is stimulated, the stronger a child will
be in that area. The Chicago Tribune reports, "There
is a growing recognition today that the kind of experiences
the brain is exposed to in the first three years dramatically
influence how it operates-for the rest of its life." 4. Why should I start teaching my child now? Will the school not meet all of his/her educational needs? By the time your child enters school, most
of the "Windows of Opportunity" will be closed.
The first three years of life are a child’s greatest
learning years. "Kindergarten is not the starting point
of a child's brain development, scientists say. By kindergarten,
the process is half over." The News & Observer Publishing
Company, Raleigh, North Carolina. 5. I don't want to force my child to learn. We don't either. Learning should be fun and
children should want to learn. In the Be Smart Kids program,
we stress the importance of a relaxed fun atmosphere. 6. My child is only 18 months old. He/she can't operate a computer. The Be Smart Kids program is not about computer
skills. It's about learning. The computer is only a tool for
the parent and child to use to provide educational and fun
learning situations. 7. I don't consider myself a teacher and I don't think I can teach my child. You are your child's first teacher. You are
teaching your child something in everything you do. You are
the one who teaches your child to speak, to walk, to hold
objects in his/her hands, to listen, to follow directions
and much more. Our program is an extension of what you are
already doing with your child. Be Smart Kids concentrates
on developing language, math and logic, motor skills, spatial
skills and a second language. We provide you, the teacher,
with the Methods on how to teach your child, the Objective
of what each lesson plan is designed to develop, the Tutorials
which explain what each module addresses, how each module
works and how to teach your child. We also provide you with
a Lesson Plan for the week. Each Lesson Plan is designed to build on
concepts learned in the previous lessons. This is a great
opportunity for you and your child. You will strengthen the
bond with your child as you teach each week. In only thirty-minutes
a week, you can achieve great results! Within the thirty-minute
session, you are concentrating on specific brain patterns
being developed; however, your child will only see it as fun.
Your child will want to do the programs again and again. The
key is to make learning fun! 8. My child loves
to do computer. Can I teach
him/her more than once a week? We recommend that you teach your child one
BSK lesson per week. If your child is in BSK Level 3 or is
4 years of age or older, you can teach him/her twice a week.
Be sure to space the lessons a few days apart from each other.
If you teach anymore than twice a week, the lessons will become
drill and your child will develop “burn out.”
Remember that it’s quality, not quantity. 9. My child is in Kindergarten. Will this program help him/her? Yes. Many of our lessons work with Kindergarten
and First Grade concepts. Your child will also work with addition
and subtraction, beginning, ending and middle consonant sounds,
long and short vowels, spelling, beginning reading and more. 10. What age can
I start my child? We start children at 18 months in BSK Level
1. The Teacher’s Instructions and Tutorials will guide
you on how to teach a child at a young age. Many of the lessons
focus on structuring the child through fun, following directions,
using a pointer finger, motor skills while being introduced
to all the letters and sounds of the alphabet, numbers 1-5,
colors and shapes. 11. I have a three-year-old that cannot speak English. Will this program help a child learn English? Yes. This is a very good program for learning
English. Young children are universal and can learn many languages
and all at the same time while differentiating between them.
Be Smart Kids introduces the English alphabet and sounds in
a progressive manner that allows children to develop their
language skills. Do the lesson just as you would for any child
and your child will learn English quickly. 12. Can I let my child play with the programs during the week after I have taught the lesson? No. Our program is intended for one-on-one teaching. In order for your child to grow intellectually, you need to guide him/her through the lessons. If your child is allowed to “play” with the programs on his/her own, he/she will become bored. It will also become increasingly difficult to keep control of the lessons you do each week with your child.
Technical1. I receive an error when installing Be Smart Kids Be Smart Kids requires Windows 98 second edition or
newer. If you do not know which version you have, find the My Computer
icon (usually on the desktop). Right-click this icon and select properties.
2. I receive a permission error when installing Be Smart Kids. If you are using Windows XP or Windows 2000, you must
have administrator access to install the Be Smart Kids software. Most
home users will have administrator access; it depends on your particular
setup. Contact your computer's retailer for questions about permissions
and administrator access. 3. I've downloaded Be Smart Kids and cannot get the setup program to install or My computer tells me the install file is not a valid EXE. The file you have is not complete or is corrupt in some
way. You will need to download
the file again. Make sure you wait until the download is finished before
clicking on the setup program. 4. Why is my serial number not working? The Be Smart Kids serial number will work only once.
It is likely that you have already registered the product. Double-click
the Be Smart Kids icon on the dekstop to open the program. 5. I want to move the Be Smart Kids program to a different computer. What do I need to do? You must follow these specific directions to move your Be Smart Kids program from one computer to another. Some charges may apply. Please see our Policies for details on tech support. You must take a screen shot of a certain screen when performing the BSKCleaning program on your old computer and e-mail the screen shot to us. If we do not receive the screen shot we cannot reactivate your serial number, so be sure you follow all the directions carefully. Instructions to uninstall Be Smart Kids from your computer: Along with the screenshot or screenshots, you need to include your Serial Number and the person's name who purchased the product. If you didn't purchase Be Smart Kids by our internet site, please include how you purchased it and from whom. After we receive the screenshot(s), we will re-activate your serial code and send you an e-mail letting you know. Remember, we cannot reactivate your serial code if we do not have a copy of the screen shot(s). If you have any trouble or would rather have a support person talk you through the process over the phone, you can call our 800 number (1-866-423-5437). Our tech support hours are from 9:00am to 4:30pm EST Monday - Friday. 6. What do I need to do if my computer crashes? You will need to call tech support at 1-866-423-KIDS and talk with a customer support representative. Some charges may apply. Please see our Policies for details on tech support. If you have Norton Anti-virus on your machine, you will need to disable it before loading and activating Be Smart Kids. To disable Norton, right click on the Norton Anti-Virus icon on the bottom right of the screen next to the clock. Click Disable. Now you are ready to load Be Smart Kids and activate the software. You will need to contact tech support at 1-866-423-KIDS and tell a customer support representative. Some charges may apply. Please see our Policies for details on tech support. Do the following only if instructed to do so. You will need follow these instructions to make sure the Be Smart Kids is wiped completely clean from your computer. Be sure you have the Be Smart Kids disk before uninstalling. Also, be sure Norton Antivirus is disabled during re-installation. You must take a screen shot of a certain screen when performing the cleaning program on your computer and e-mail the screen shot to us. If we do not receive the screen shot we cannot reactivate your serial number, so be sure you follow all the directions carefully. Instructions for uninstalling and reinstalling Be Smart Kids: Along with the screenshot, you need to include your Serial Number and the person's name who purchased the product. If you didn't purchase Be Smart Kids by our internet site, please include how you purchased it and from whom. After we receive this screenshot, we will re-activate your serial code and send you an e-mail letting you know. Remember, we cannot reactivate your serial code if we do not have a copy of the screen shot. If you have any trouble or would rather have a support person talk you through the process over the phone, you can call our 800 number (1-866-423-5437). Our tech support hours are from 9:00am to 4:30pm EST Monday - Friday. 9. I have Windows Vista . Do you support it? We do not support Windows Vista at this time. Click here for computer system requirements. |
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